We want you to be completely satisfied with your purchase from our e-commerce website. If for any reason you are not happy with your product, we offer a return policy to ensure your peace of mind.

Conditions for Returns:

• Returns must be initiated within 3 days of the delivery date.
• The product must be in its original, unopened, and unused condition.
• All original packaging, tags, and accessories should be intact and included.
• Personalized or customized items are not eligible for return unless there is a manufacturing defect or damage during transit.

Return Process:

1. Initiate the Return: To initiate a return, please contact our customer support team within 3 days of receiving your order. Provide them with your order details and the reason for the return.
2. Pack the Product: Carefully pack the product in its original packaging, ensuring that all tags and accessories are included. Please make sure to secure the package properly to prevent any damage during transit.
3. Ship to our Warehouse: You are responsible for shipping the product back to our designated warehouse. We recommend using a trackable shipping method to ensure that the package reaches us safely. Please note that the shipping cost for returning the item will be borne by you.
4. Verification and Refund: Once we receive the returned item at our warehouse, our team will inspect it to ensure it meets the return criteria mentioned above. If the product passes the inspection, we will process the refund within a reasonable timeframe. The refund will be issued through the original payment method used during the purchase.

Please note:

• We reserve the right to reject a return if the product does not meet the specified return conditions.
• In case of damaged or defective products, please contact our customer support team immediately for assistance. We may request supporting evidence such as photographs to expedite the return process.
• Refunds are typically processed within a few business days after receiving the returned item. However, it may take additional time for the refund to reflect in your account, depending on your payment provider.

If you have any further questions or need assistance with the return process, please don't hesitate to reach out to our customer support team. We are here to help and ensure your satisfaction with our products and services.

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